PRACTICAL EXPERIENCE

• Project engineer usability/ UX automotive (ASAP Engineering GmbH)


• Student assistant at the Department of Information Systems (University of Kassel)


• Various study-accompanying internships in the fields of marketing and market research

AWARDS

• Best Reviewer Award at the European Conference on Information Systems (ECIS) 2023 in Kristiansand Norway


• Finalist Best Paper Award in the Track "Internet and The Digital Economy", Hawaii International Conference on System Sciences (HICSS-55) 2022 on Maui USA

REVIEW ACTIVITIES

• European Conference on Information Systems (ECIS)


• Hawaii International Conference on System Sciences (HICSS)


• International Conference on Information Systems (ICIS)


• Various journals in the field of service marketing and information systems

RESEARCH TOPICS FOR SUPERVISION OF THESES

• Customer service with conversational AI e.g. digital voice assistants chatbots and service robots


• User experience and decision making in interactions with conversational AI


• Conversational design of digital voice assistants chatbots and service robots