Step 1: Download the configuration wizard

Download the configuration wizard (CAT tool) from this Link.

"Choose your organization" --> University of Göttingen

Your operating system is automatically detected*, now click on the box in labeled "eduroam" to start downloading the wizard.

*if the operating system was detected incorrectly, click "select another installer" and choose your operating system.

Step 2: Setting up eduroam with the CAT tool

now run the downloaded .exe file. The wizard will now be started.

click on "Continue"

enter your login name according to the table and click "Install" afterwards

after you have completed the wizard, your computer should connect to the eduroam network on its own, if it is available.

What should I do if the eduroam setup with the CAT tool is not successful?

First, please delete the existing eduroam profile on your system. Then set up eduroam again using the CAT tool.

Step 1: Please open the "Command Prompt" window. For example, you can open the "Command Prompt" window by typing the command cmd in the search field in the menu bar at the bottom of the screen and then pressing the Enter key.
Step 2: In the "Command Prompt" window, please enter the following command now. (In case of unsuccessful deletion of the eduroam profile please use name=Eduroam!)

netsh wlan delete profile name=eduroam

Result: The eduroam profile is now deleted on your system.

Download the configuration file from this link.

"Choose your organization" --> University of Göttingen

Your operating system will be automatically detected*, now click on the box in labeled "eduroam" to begin downloading the wizard.

*if the operating system was detected incorrectly, click "select another installer" and choose your operating system.

after the download is complete, the file will automatically open in the system settings* click on "Continue" to confirm the installation.

If this is not the case, open the file under System Settings → Profiles → User Profiles → eduroam by double-clicking on it.

enter your login name according to the table and click "Install" afterwards

After successful installation, eduroam appears in the profile overview. Now you can select eduroam from the Wifi menu in the menu bar to connect to the network.

What should I do if the eduroam setup with the CAT tool is not successful?

first perform an uninstallation: You can delete the installed profile under "System Settings → Profiles → eduroam" by clicking the "-" button.

then follow the instructions again to set up eduroam again.

Note: On iOS, if the device is connected to eduroam during installation, the new eduroam profile is not installed correctly. This means that if an eduroam profile already exists, it must first be uninstalled. Only then does the reinstallation of the eduroam profile run through without problems. The eduroam profile can be downloaded and installed via the Wifi GuestOnCampus or via mobile Internet (5G, 4G (LTE), UMTS), for example.

1. If present, the old eduroam profile must first be removed under "Settings" > "General" > "VPN and device management". Now click on the eduroam profile and then on "Remove profile."

*if this option is not displayed in the settings, there are no device management profiles installed on the device.

2. Open Safari (and no other browser!) and navigate to https://cat.eduroam.org/. Press the button "Click here to download your eduroam installer."

3. Select your institute in the Organization menu. Select "University of Göttingen" (for eduroam users with GWDG account, select "GWDG").

4. Press the "Apple iOS mobile devices" button.

5. Confirm the message "This website is trying to load a configuration profile. Is it allowed to do so?" with Allow.

6. The message appears asking you to check the profile in the settings. Confirm this message by clicking "Close".

7. Then go to Settings → General → Profiles and select Loaded profile → eduroam. Now please press "Install".

8. Now please enter the code for your device so that the eduroam profile can be installed on the device.

9. Please press "Install" again.

10. And press "Install" once again.

11. Use your login name according to the table. Then press "Next".

12. Now enter your password for your eduroam account and press "Next".

13. Finally, please press "Done". The eduroam profile is now installed.

What should I do if the eduroam setup is not successful?

Uninstall the installed profile and start the installation from scratch

You can delete the installed profile under Settings → General → VPN & Device Management → eduroam by clicking Remove Profile.

Note: If you are using a Samsung device with Android 11, please always select the "GWDG" setup and then the "Samsung Workaround" profile. You will find this in the 2nd step.

1. Install and launch the app geteduroam.

*geteduroam is an app from the Google Play Store, provided by the SURF Cooperative.. Alternatively, it is possible to download the APK directly from DFN.

2. Click on the search box and search for your institution. Please consider: if you use English language settings on your device, you currently need to filter/search for „Goettingen“ (NOT Göttingen), to find the University of Göttingen.

3. Select your institution and click on "next".

4. Use your login name according to the table.

5. You should now be able to connect to eduroam. It is possible that you will receive an error message "unknown ssid". Please try to connect anyway.

What should I do if the eduroam setup is not successful?

1. Please remove your existing connection to eduroam from the saved networks and try the setup again.

2. Please make sure you are connected to the Internet during setup; otherwise, setup with geteduroam will not be possible. You will then see an error message:

Hinweis: Please do not delete the eduroam CAT tool after finished installation, because otherwise the eduroam profile will be deleted as well!

1. Install and launch the app eduroamCAT.

*eduroamCAT is an app from the Google Play Store, provided by the "GÉANT Association". Alternatively, it is possible to download the APK directly from DFN.

2. After you have installed the "eduroamCAT App", open the app and select the eduroam profile of your institute. Employees and students of the University of Göttingen please select University of Göttingen. Users with a GWDG account please select GWDG Göttingen. If a separate profile file has been set up for your institution on the "GÉANT Association" page, use it.

If the location service is activated in your phone and you are currently in Göttingen, the University of Göttingen and the GWDG Göttingen, among others, should be displayed on the app's home page under "Configurations in the area" or "Konfigurationen in der Umgebung". Alternatively, you can enter the University of Göttingen or GWDG Göttingen in the app on the start page via "Manual search" and have the search performed. Users with a GWDG account should then select GWDG Göttingen. A summary of the configuration file now appears. To install, press the "Install" button.

3. Confirm with "Yes" that you want to install the profile.

4. Use your login name according to the table and then click "Install".

5. Finally, the device settings for the installed profile are displayed.

1st step

• Download the configuration wizard here.
• Make the downloaded file executable by right-clicking on it and selecting Properties.
• Open the Access Rights tab and check the "Run file as program" box.
• Make sure that under "Settings of files" the behavior when executing files is set correctly.

2nd step

• Start the wizard with a double click.
• Follow the instructions and use your login name according to the table.
• After completing the wizard, NetworkManager will automatically connect you to eduroam if it is available.

If NetworkManager is not installed, the wizard creates a wpa_supplicant configuration file in the .eduroam subdirectory in your home directory instead. For more information about the configuration of wpa_supplicant for eduroam, see the article wpa_supplicant.

To find the eduRoam installation guide for other operating systems, please go to the website of the GWDG Göttingen (Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen)