EDiMed
Effizienzbewertung von Dienstleistungskonfigurationen in der Telemedizin
Efficiency evaluation of service configurations in telemedicine
Funder: Federal Ministry for Education and Research (Bundesministerium für Bildung und Forschung) under the sponsorship of the DLR.
Funding code: 01FL10040
Partner: Blutdruckinstitut Göttingen e.V., Medtronic GmbH, T-Systems International GmbH, Techniker Krankenkasse and Bundesanstalt für Arbeitsmedizin
Kick-off meeting: September 2010
Project duration: 10/2010 – 9/2013
Methods: Expert interviews, surveys, case studies, reference model
Initial Situation:
The healthcare system in Germany is facing major challenges since it is no longer sustainable in its current form. Demographic change and the continuous increase in costs are just two of many reasons that make the productivity of services essential. This is especially true for the growing number of telemedicine services.
Description and results:
The joint project "EDiMed - efficiency evaluation of service configurations in telemedicine" creates a tool through intense examination of telemedicine services. This tool evaluates those services in terms of productivity. This is intended to improve the medial care processes which are made possible by telemedicine. Particular emphasis will be put on the interplay of (partial) automation through IT enabled services and the integration of patients.
Another goal is to analyze the services from a process perspective to configure sub processes which bring new and innovative offers in the use of telemedicine typical potentials. In this context, also new business, operator, and service models are analyzed.
Project team:
- Georg-August-Universität Göttingen
Chair of Information Management
Prof. Dr. Lutz Kolbe - Georg-August-Universität Göttingen
Department of Medical Computer Science
Prof. Dr. Otto Rienhoff - Universität Augsburg
Center for Performance Research & Analytics
Prof. Dr. Klaus Möller - Universität Kassel
Department of Information Systems
Prof. Dr. Jan Marco Leimeister - Universität Bielefeld
Chair of Health Economics and Health Management
Prof. Dr. Wolfgang Greiner
Publications:
- Nutzung von Prozessreferenzmodellen zur Produktivitätsmessung und -steigerung von Dienstleistungen - Konzepte und Umsetzung am Beispiel der Effizienzbewertung telemedizinischer Dienstleistungen. Controlling - Zeitschrift für erfolgsorientierte Unternehmenssteuerung, 2011 (10), 514-520. (Drees, A., Langkau, T., Leppert, F., Peters, C., Soltani, N., et al.)